SHIPPING & RETURNS
Shipping
Orders ship from our warehouses located in China/United States/United Kingdom/Germany within business 3 days after the payment's cleared.
Will ship from the nearest warehouse according to your delivery address and the actual inventory distribution of the product .
Orders are shipped via DHL/Hermes/UPS/USPS/CHINA POST, etc.
Once your order is shipped, you will receive an email confirmation with tracking details.
GIDIBII is not responsible for any customs or duties incurred for International orders.
*Warehouse A:
3292 E Holmes Rd
Memphis, TN 38118-8102
United States
*Warehouse B:
Kaltbandstrasse 4
Dortmund, North Rhine-Westphalia 44145
Germany
*Warehouse C:
Plot 1, Lyons Park,
Lyons Dr
Coventry, West Midlands CV5 9PF
United Kingdom
*Warehouse D:
Room 505, No.149 Zengcha Road, Baiyun District,
Guangzhou City, Guangdong Province,
China
Damages
We do our best to ensure that our products are packed to prevent damages. However, accidents happen and an order can sometimes arrive damaged. In the rare instance that your order arrives damaged, please contact gidibii@gidibii.com with your Order Number and a photo of the damage or a short video. Once confirmed, we will send you a replacement product or full refund right away.
Returns
We hope this won’t be the case, but if you are not satisfied with the product, we have a 30-day return policy. However, we cannot accept returns when the products are used or even damaged.
When you need to return an item, please contact gidibii@gidibii.com directly with your feedback, and we will take care of the rest. Your satisfaction and happiness with our products is very important to us.
Orders ship from our warehouses located in China/United States/United Kingdom/Germany within business 3 days after the payment's cleared.
Will ship from the nearest warehouse according to your delivery address and the actual inventory distribution of the product .
Orders are shipped via DHL/Hermes/UPS/USPS/CHINA POST, etc.
Once your order is shipped, you will receive an email confirmation with tracking details.
GIDIBII is not responsible for any customs or duties incurred for International orders.
*Warehouse A:
3292 E Holmes Rd
Memphis, TN 38118-8102
United States
*Warehouse B:
Kaltbandstrasse 4
Dortmund, North Rhine-Westphalia 44145
Germany
*Warehouse C:
Plot 1, Lyons Park,
Lyons Dr
Coventry, West Midlands CV5 9PF
United Kingdom
*Warehouse D:
Room 505, No.149 Zengcha Road, Baiyun District,
Guangzhou City, Guangdong Province,
China
Damages
We do our best to ensure that our products are packed to prevent damages. However, accidents happen and an order can sometimes arrive damaged. In the rare instance that your order arrives damaged, please contact gidibii@gidibii.com with your Order Number and a photo of the damage or a short video. Once confirmed, we will send you a replacement product or full refund right away.
Returns
We hope this won’t be the case, but if you are not satisfied with the product, we have a 30-day return policy. However, we cannot accept returns when the products are used or even damaged.
When you need to return an item, please contact gidibii@gidibii.com directly with your feedback, and we will take care of the rest. Your satisfaction and happiness with our products is very important to us.